ATTENTION

Please be aware that this ebike model is only legal for use on private roads.

 AUTHORIZATION

• We are a UK local company and the authorised representative of ENGWE in UK.
• We have the repair center in UK and we take responsibility for all the products we sell.
• We will try our effort to help whenever you have problems even after the warranty.

Please check the details of remote areas: Scotland(Aberdeen, Dundee, Falkirk, Kirkaldy, Paisley, Perth, Galashiels); Northern Ireland; Scotland(Outer Hebrides, Inverness, Kirkwall, Shetland Islands), Channel Islands, Isle of Man. The delivery time for these remote areas is about 7 days

• Livechat 9am-5pm and 24-hour email response
• Feel free to contact us and we will get back to you as soon as possible

EXCELLENT AFTER-SALE POLICY

After-sale spare parts service is provided within one year of validity for non-human reasons, and spare parts need to be purchased for more than one year.

Refund policy
No return after 7 days of receiving.

To be eligible for a return:
The item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it.
Subject to a 25% restocking fee. The customer pays to ship both ways.

ENGWE X26 

ENGWE SERIES EBIKES X26/X24/X20