AUTHORIZATION
- We are a UK local company and the authorised representative of ENGWE in UK.
- We have the repair center in UK and we take responsibility for all the products we sell.
- We will try our effort to help whenever you have problems even after the warranty.
QUICK DELIVERY & PICKUP
3-7 working days delivery for UK Mainland
Please note that UK Remote Areas & EU delivery are not available or need to pay the additional shipping fee if available.
INSTANT RESPONSE
- Livechat 9am-5pm and 24-hour email response
- Feel free to contact us and we will get back to you as soon as possible
EXCELLENT AFTER-SALE POLICY
Warranty&return
After-sale spare parts service is provided within one year of validity for non-human reasons, and spare parts need to be purchased for more than one year.
Refund policy
No return after 7 days of receiving.
To be eligible for a return:
The item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it.
Subject to a 25% restocking fee. The customer pays to ship both ways.
Specs |
|
|---|---|
| Motor | 250W Brushless Motor |
| Torque | 35 N.m |
| Tires | 20.3.0 Tires |
| Battery | 36V15.6AH Removable Internal Lithium-ion*1 |
| Charging Time | About 6.4H |
| Brake | Mechanical Disc Brake |
| Maximum Climbing degree | 10° |
| Waterproof Grade | IPX4 |
| Bike Weight | 24.8KG |
| Gross Weight | 30.7KG |
| Rider Height | 5.0 (ft) - 6.0 (ft) |
| Payload Capacity | 150KG (330.6lbs) |
| Package Dimensions (LWH) | 136*24*68.5CM |
| Folded Size | 93*43*89CM |
What's in the Box?
- C20 Pro E-bike *1
- 36V15.6Ah Removable Internal Lithium-ion *1
- Battery Charger *1
- Assembly Tools *1
- Pedals *2
- User Manual *1
