AUTHORIZATION
- We are a UK local company and the authorised representative of ENGWE in UK.
- We have the repair center in UK and we take responsibility for all the products we sell.
- We will try our effort to help whenever you have problems even after the warranty.
QUICK DELIVERY & PICKUP
1-3 working days delivery for UK Mainland
Please note that UK Remote Areas & EU delivery are not available or need to pay the additional shipping fee if available.
INSTANT RESPONSE
- Livechat 9am-5pm and 24-hour email response
- Feel free to contact us and we will get back to you as soon as possible
EXCELLENT AFTER-SALE POLICY
Warranty&return
After-sale spare parts service is provided within one year of validity for non-human reasons, and spare parts need to be purchased for more than one year.
Refund policy
No return after 7 days of receiving.
To be eligible for a return:
The item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it.
Subject to a 25% restocking fee. The customer pays to ship both ways.
360Wh
Portable LG Battery
Portable
Power Bank (100W PD USB-C Charging)
Damping
Seat Tube
120km
Long Range
Specs
| General Info | |
| Model | ENGWE Zip |
| Max Load Capacity | 120 kg (264.55 lbs) |
| Ride Heigh | 5'0" - 6'2" (155cm - 190cm) |
| Certification | CE (EN15194) by TUV certification |
| Fold | Yes |
| Pedal Assist | 3 Levels |
| Real-World Range |
120 km(PAS 1) 85 km(PAS 2) 60 km(PAS 3) |
| Waterproof Ratings |
IPX7(Waterproof Wiring) IPX6(Display & Lights) IPX5(Motor & Controller) IPX5(Battery) |
| Terrain |
Tarmac Roads & Bicycle Routes Gravel-Paved Paths Country Roads & Paved Trails |
| Bike Weight (Without battery) | 16.9 kg(37.26 lbs) |
| Bike Weight (With battery) | 19.4 kg(42.77 lbs) |
| Gross Weight | Approx. 25.5 kg(56.22 lbs) |
| Frameset | |
| Frame | Triple Folding Design (ENGWE Exclusive Patented Design) |
| Fork | Single-sided Front Fork |
| Frame Material | Steel Frame |
| Wheel Set | |
| Tires | 16" × 1.95" Urban Hybrid Tires |
| Wheels | 16-inch, Steel Rim, 13G Spokes, Black |
| E-Bike System | |
| Motor | 250W Rear Hub Motor (EU Legal), 36V |
| Max Torque | 40Nm |
| Assist System | Torque Sensor |
| Battery | 36V 10Ah (360Wh), LG Cells, BMS, PD 3.0 with USB-C (Type-C) Charging |
| Display | 3.2" Color LCD with Bluetooth |
| ENGWE App | App Control Available |
| Charger | 100W GaN Fast Charger with PD 3.0, USB-C (Type-C) Interface |
| Front Light | 30 lm LED Headlight |
| Rear Light | Always-On LED Taillight for Enhanced Safety |
| Brakes | |
| Brakes | Hydraulic Disc Brakes |
| Brake Rotors | 160 mm Front & Rear |
| Drivetrain | |
| Chain | KMC E8S, Anti-Rust, 98 Links |
| Chainring | 48T |
| Crank Arms | 152 mm |
| Rear Derailleur | Shimano Tourney RD-TY300 (7-Speed) |
| Shifter | Shimano SL-M315-7R Rapidfire |
| Cassette | 7-Speed (11–28T) |
| Pedals | Quick-Release Pedals |
| Cockpit | |
| Saddle | Comfort Padded Saddle |
| Seatpost | Suspension Seatpost, 10-Level Adjustable |
| Handlebar | 560 mm Width |
| Stem | Folding Stem |
| Seat Clamp | Quick-Release Seat Clamp |
Size
| Rider Height | 5'0" - 6'2" (155cm - 190cm) |
| Payload Capacity | 120 kg (264.55 lbs) |
| Package Dimensions (LWH) | 68.4 x 71 x 44.5 cm |
| Package Weight | Approx. 25.5 kg (56.22 lbs) |
| A-Handlebar Height | 96cm |
| B-Total Length | 128.7cm |
| C-Reach | 52.6cm |
| D-Standover Height | 43.8cm |
| E-WheelBase | 88.3cm |
| F-Minum saddle Height | 95cm |
| G-Maximum saddle Height | 105cm |
Please note: There may be a difference of 0~5 cm between measured and actual data.
| Folded Size | 62.5 x 37.4 x 67.3 cm |
| A--Height | 73.9 cm |
| B--Length | 61.9 cm |
| C--Width | 35 cm |
Please note: There may be a difference of 0~5 CM between measured and actual data.
What's in the Box?
| Zip E-bike | × 1 |
| Battery Charger | × 1 |
| Assembly Tools | × 1 |
| User Manual | × 1 |
| Bike Kickstand | × 1 |
| Battery Pack | × 1 |
Please note: The items included depend on the option selected at checkout.